Privacy Policy

Last updated: 08 May 2025

Gymre (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit gymre.com, use any of our mobile or web applications, or interact with us at our fitness facilities (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agreed to the practices outlined below.

When you create an account, purchase a membership, book classes, or otherwise engage with Gymre, we collect information that identifies you such as your name, postal address, email address, phone number, date of birth, emergency‑contact details, and—if you choose to share it—certain health and fitness data like height, weight, medical conditions, goals, and workout history. We also gather payment information (for example, credit or debit card numbers and billing addresses) to process transactions, as well as device and usage data—such as IP addresses, browser types, device identifiers, pages visited, and time spent on the Site—through cookies and similar technologies. If you opt in, our mobile app may collect location data to facilitate features like class check‑ins. Additionally, we record your marketing preferences, information you supply in surveys, and data you permit us to obtain from linked social‑media accounts or single‑sign‑on providers.

We use this information primarily to deliver and improve the Services. Specifically, we rely on your data to set up and manage memberships, schedule classes, process payments, track workouts, and provide personalized training programs. It also enables us to respond to customer inquiries, troubleshoot technical issues, and communicate important updates about your account or our policies. With your consent—or when it aligns with our legitimate interests—we may send you promotional offers, newsletters, and other marketing communications. Aggregated and anonymized data helps us analyze performance, test new features, and strengthen security against fraud or misuse. In certain instances, we must retain and process your information to comply with legal obligations such as tax reporting or health‑and‑safety requirements.

Gymre does not sell your personal information. We may, however, share it with trusted service providers—such as payment processors, cloud‑hosting platforms, email or SMS vendors, and analytics partners—who are bound by confidentiality agreements and may use the data only to perform services on our behalf. We may also disclose information within the Gymre corporate group to streamline operations and deliver unified customer service. If required by law, court order, or to protect the rights and safety of Gymre or others, we will share data with governmental authorities or legal counsel. In all other situations, we disclose personal information only with your explicit consent, for example when you ask us to coordinate with a healthcare professional or choose to publish a transformation story.

Our Site uses cookies, pixels, and similar tools to keep you logged in, remember your preferences, analyze traffic patterns, and evaluate the effectiveness of our marketing campaigns. Most web browsers allow you to disable or delete cookies; however, doing so may affect certain features of the Services. We retain personal information only as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is mandated or permitted by law. Once data is no longer required, we securely delete or anonymize it.

Gymre employs a combination of administrative, technical, and physical safeguards—including encryption, role‑based access controls, and regular security audits—to protect your information. While no system can guarantee absolute security, we continuously strive to defend against unauthorized access or disclosure. You can further protect yourself by using strong, unique passwords and notifying us immediately if you suspect any suspicious activity on your account.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information; request a portable copy of the data; and opt out of marketing communications at any time. California residents may additionally request details about categories of personal information shared for business purposes and opt out of cross‑context behavioral advertising. To exercise any of these rights, please email contact@gymre.com or adjust your account settings. We will verify your request and respond within the timeframe prescribed by applicable law.

Gymre’s online Services are not directed to children under 13 (or the equivalent age in your region), and we do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

Because Gymre operates globally, your information may be transferred to—and processed in—countries outside your own, including the United States, where data‑protection laws may differ. When we transfer data across borders, we rely on Standard Contractual Clauses or other legally recognized mechanisms to ensure an adequate level of protection.

Our Services may contain links to third‑party websites or applications. We are not responsible for the privacy practices of those external sites, and we encourage you to review their privacy policies before submitting any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal obligations. When we do, we will revise the “Last updated” date and, if the changes are material, provide prominent notice on the Site or notify you by email. Continued use of the Services after such updates constitutes acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may email us at contact@gymre.com.